SHIPPING & RETURN POLICY

DOMESTIC SHIPPING (USA)
Shipping is a flat rate of $25 in the United States. Each piece is handmade to order and takes approximately 2 to 4 week to complete and ship. All orders are sent via FedEx or UPS with SIGNATURE DELIVERY and may take 1-7 business days to deliver depending on your location. 

To ensure all parcels are delivered to the receiver, signature on delivery is required by the courier or postal centre. 
Should you wish for your item to be delivered without signature or left unattended, please specify your request in the notes when completing your order. Please note, if this option is chosen, MAKIKO WAKITA jewelry does not accept responsibility for missing or displaced parcels.

If your order is a gift and needs to be delivered by a certain date we will do our best to accommodate your request—please include your instructions in the order notes or in an email to info@makikowakita.com.
If your package is lost or stolen we will do everything we can to assist you. However, we are no longer responsible for packages once they are in transit.

INTERNATIONAL SHIPPING
International shipping is sent via DHL with full tracking. Please see your calculated rate at checkout. Each piece is handmade to order and takes approximately 2 to 4 weeks to complete and ship.

Customs and Duties
Please be advised that any customs taxes and duties will be at the customer’s expense.
If you have any questions or problems during check out please email info@makikowakita.com and we will do our best to resolve the issue.

RETURNS
All sales are final. All of our jewelry is handmade to order, please consider this when you make your purchase.
However, if for any reason you need a different ring size, please contact us within 7 days of receiving your order and we can help with getting it to fit you perfectly.